Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201761 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | June 2013 |
| 201201774 | Forestry Commission Scotland | policy/administration | Not upheld, no recommendations | June 2013 |
| 201201829 | Fife Council | complaints handling | Some upheld, recommendations | June 2013 |
| 201201861 | Fife Council | other | Not upheld, recommendations | June 2013 |
| 201201879 | Tayside NHS Board | complaints handling | Upheld, recommendations | June 2013 |
| 201202003 | Fife Council | repairs and maintenance | Not upheld, no recommendations | June 2013 |
| 201202062 | Aberdeenshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | June 2013 |
| 201202237 | Strathclyde Partnership for Transport | policy/administration | Not upheld, no recommendations | June 2013 |
| 201202328 | The City of Edinburgh Council | repairs and maintenance | Some upheld, recommendations | June 2013 |
| 201202403 | Business Stream | policy/administration | Not upheld, no recommendations | June 2013 |