Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200393 | Fife Council | primary school | Not upheld, no recommendations | December 2012 |
| 201200580 | University of St Andrews | plagiarism and intellectual property | Not upheld, no recommendations | December 2012 |
| 201200647 | Fife Council | primary school | Not upheld, no recommendations | December 2012 |
| 201200652 | Glasgow Life | hall letting, indoor facilities, libraries, museums etc | Some upheld, recommendations | December 2012 |
| 201200656 | Business Stream Ltd | charging method / calculation | Not upheld, no recommendations | December 2012 |
| 201200657 | Business Stream Ltd | charging method / calculation | Not upheld, no recommendations | December 2012 |
| 201200658 | Business Stream Ltd | charging method / calculation | Not upheld, no recommendations | December 2012 |
| 201200679 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | December 2012 |
| 201200781 | Business Stream Ltd | charging method / calculation | Not upheld, no recommendations | December 2012 |
| 201200879 | West Lothian Council | primary school | Not upheld, no recommendations | December 2012 |