Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103439 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 |
| 201103474 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 |
| 201103498 | NHS 24 | appointments/admissions (delay, cancellation, waiting lists) | No decision reached | August 2012 |
| 201103609 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | August 2012 |
| 201103654 | A Dentist in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 |
| 201103684 | Queen Margaret University | academic appeal/exam results/degree classification | Upheld, recommendations | August 2012 |
| 201103869 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 |
| 201103915 | Scottish Water | water pressure - low | Some upheld, recommendations | August 2012 |
| 201104062 | The City of Edinburgh Council | handling of application (complaints by opponents) | Not upheld, recommendations | August 2012 |
| 201104064 | Tayside NHS Board | policy/administration | Upheld, action taken by body to remedy, recommendations | August 2012 |