Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201100825 Tayside NHS Board nurses / nursing care Some upheld, recommendations February 2012
201100862 Adam Smith College policy/administration Upheld, recommendations February 2012
201100875 Scottish Ambulance Service clinical treatment; diagnosis Upheld, recommendations February 2012
201100922 Greater Glasgow and Clyde NHS Board - Acute Services Division nurses / nursing care Not upheld, no recommendations February 2012
201100927 Scottish Borders Council handling of application (complaints by opponents) Not upheld, no recommendations February 2012
201101055 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment; diagnosis Not upheld, no recommendations February 2012
201101060 A Medical Practice, Tayside NHS Board clinical treatment; diagnosis Not upheld, no recommendations February 2012
201101166 Crown Office and Procurator Fiscal Service policy/administration Not upheld, no recommendations February 2012
201101279 The Golden Jubilee National Hospital clinical treatment; diagnosis Some upheld, recommendations February 2012
201101324 Scottish Prison Service sentence planning Upheld, recommendations February 2012