Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201701232 Aberdeenshire Council primary school Some upheld, no recommendations January 2018
201701236 The City of Edinburgh Council complaints handling Upheld, recommendations January 2018
201701597 Dumfries and Galloway Housing Partnership repairs and maintenance Some upheld, no recommendations January 2018
201702372 Argyll and Bute Council improvements and renovation Some upheld, recommendations January 2018
201702492 A Dentist in the Ayrshire and Arran NHS Board area clinical treatment / diagnosis Not upheld, no recommendations January 2018
201702683 Golden Jubilee National Hospital appointments / admissions (delay / cancellation / waiting lists) Upheld, recommendations January 2018
201702748 A Dentist in the Ayrshire and Arran NHS Board area clinical treatment / diagnosis Not upheld, no recommendations January 2018
201702838 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations January 2018
201703479 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations January 2018
201703520 Scottish Ambulance Service clinical treatmet / diagnosis Not upheld, no recommendations January 2018