Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201700308 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations October 2017
201700499 South Lanarkshire Council applications, allocations, transfers & exchanges Not upheld, no recommendations October 2017
201700687 Borders NHS Board clinical treatment / diagnosis Not upheld, no recommendations October 2017
201700753 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations October 2017
201700978 Grampian NHS Board communication / staff attitude / dignity / confidentiality Not upheld, no recommendations October 2017
201507495 Queen Margaret University academic appeal/exam results/degree classification Not upheld, recommendations September 2017
201507712 Scottish Ambulance Service admission / discharge / transfer procedures Upheld, recommendations September 2017
201507915 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, recommendations September 2017
201508866 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations September 2017
201600377 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations September 2017