Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201601924 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations August 2017
201601925 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations August 2017
201601978 A Medical Practice in the Grampian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations August 2017
201602007 Fife Council policy/administration Some upheld, recommendations August 2017
201602065 University of Glasgow academic appeal/exam results/degree classification Some upheld, recommendations August 2017
201602184 A Medical Practice in the Grampian NHS Board area clinical treatment / diagnosis Some upheld, recommendations August 2017
201602506 Heriot-Watt University complaints handling Upheld, recommendations August 2017
201602890 Dumfries and Galloway NHS Board clinical treatment / diagnosis Some upheld, recommendations August 2017
201602909 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations August 2017
201603021 The Highland Council improvements and renovation Upheld, recommendations August 2017