Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202305278 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | June 2025 |
| 202307865 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | June 2025 |
| 202308827 | Lothian NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | June 2025 |
| 202309086 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | June 2025 |
| 202309340 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Upheld, no recommendations | June 2025 |
| 202310053 | Forth Valley NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | June 2025 |
| 202310572 | Fife Council | Primary School | Upheld, recommendations | June 2025 |
| 202311445 | Everflow Ltd | Charging method / calculation | Upheld, recommendations | June 2025 |
| 202311539 | Dumfries and Galloway Council | Child protection | Resolved, no recommendations | June 2025 |
| 202400979 | Lothian NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2025 |