Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202304835 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2025 |
| 202304888 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2025 |
| 202306662 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2025 |
| 202309586 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | May 2025 |
| 202311002 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2025 |
| 202311694 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, no recommendations | May 2025 |
| 202403907 | Falkirk Council | Applications / allocations / transfers / exchanges / appeals | Upheld, recommendations | May 2025 |
| 202408340 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | Lists (incl difficulty registering and removal from lists) | Upheld, recommendations | May 2025 |
| 202112069 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | April 2025 |
| 202204012 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | April 2025 |