Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202208861 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | April 2025 |
| 202300806 | Western Isles NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | April 2025 |
| 202301151 | Dumfries and Galloway NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | April 2025 |
| 202301564 | Forth Valley NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | April 2025 |
| 202301849 | Fife NHS Board | Nurses / nursing care | Upheld, recommendations | April 2025 |
| 202302913 | Lothian NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | April 2025 |
| 202302915 | The City of Edinburgh Council | Complaints handling | Upheld, recommendations | April 2025 |
| 202303401 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | April 2025 |
| 202304354 | A medical practice in the Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | April 2025 |
| 202306027 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | April 2025 |