Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202103292 | Highland NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | March 2024 |
| 202104243 | Midlothian Council | Policy / administration | Some upheld, recommendations | March 2024 |
| 202104785 | A Medical Practice in the Ayrshire & Arran NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | March 2024 |
| 202104888 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Hygiene / cleanliness / infection control | Upheld, recommendations | March 2024 |
| 202106196 | Glasgow City Health and Social Care Partnership | Adoption / fostering | Upheld, recommendations | March 2024 |
| 202109772 | Grampian NHS Board | Nurses / nursing care | Upheld, recommendations | March 2024 |
| 202109957 | Clackmannanshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | March 2024 |
| 202110901 | Grampian NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | March 2024 |
| 202111684 | Golden Jubilee National Hospital | Clinical treatment / diagnosis | Upheld, recommendations | March 2024 |
| 202200046 | Dumfries and Galloway NHS Board | Record keeping | Some upheld, no recommendations | March 2024 |