Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201407891 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201500033 | Scottish Prison Service | policy/administration | Not duly made or withdrawn, no recommendations | May 2016 |
| 201500037 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201500190 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201500246 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201500289 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | May 2016 |
| 201500354 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | May 2016 |
| 201500442 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201500526 | Ayrshire and Arran NHS Board | admission / discharge / transfer procedures | Resolved, no recommendations | May 2016 |
| 201500603 | Business Stream | leakage | Some upheld, recommendations | May 2016 |