Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201403459 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2016 |
| 201404427 | Scottish Prison Service | progression | Not upheld, no recommendations | February 2016 |
| 201404548 | Business Stream | incorrect billing | Upheld, recommendations | February 2016 |
| 201405005 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
| 201405116 | University of Strathclyde | complaints handling | Not upheld, recommendations | February 2016 |
| 201405382 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2016 |
| 201405524 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | February 2016 |
| 201405725 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
| 201405728 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, recommendations | February 2016 |
| 201405825 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2016 |