Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201500983 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
| 201501345 | Fife Council | complaints handling | Upheld, recommendations | February 2016 |
| 201501358 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
| 201501377 | The City of Edinburgh Council | statutory notices | Not upheld, no recommendations | February 2016 |
| 201501734 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
| 201501739 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
| 201501792 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
| 201501839 | Shetland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
| 201501960 | Scottish Qualifications Authority | complaints handling | Upheld, recommendations | February 2016 |
| 201502051 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |