Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201405904 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2015 |
| 201405948 | Dundee City Council | complaints handling (incl social work complaints procedures) | Not duly made or withdrawn, no recommendations | November 2015 |
| 201405951 | Business Stream | policy/administration | Not upheld, no recommendations | November 2015 |
| 201405987 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2015 |
| 201406016 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2015 |
| 201406041 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2015 |
| 201406418 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2015 |
| 201406600 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2015 |
| 201406670 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2015 |
| 201406738 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | November 2015 |