Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202405410 | Golden Jubilee National Hospital | Clinical treatment / diagnosis | Upheld, recommendations | October 2025 |
| 202406182 | Berwickshire Housing Association Ltd | Repairs and maintenance | Upheld, recommendations | October 2025 |
| 202411894 | Fife Council | Policy / administration | Not upheld, no recommendations | October 2025 |
| 202301846 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | September 2025 |
| 202303554 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | September 2025 |
| 202303671 | A Dental Practice in the Grampian NHS Board area | Clinical treatment / Diagnosis | Upheld, no recommendations | September 2025 |
| 202304314 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | September 2025 |
| 202305480 | Fife NHS Board | Nurses / nursing care | Upheld, recommendations | September 2025 |
| 202307598 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | September 2025 |
| 202309539 | A Medical Practice in the Ayrshire and Arran NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | September 2025 |