Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201400888 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | February 2015 |
| 201401186 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2015 |
| 201401329 | Falkirk Council | repairs and maintenance | Upheld, recommendations | February 2015 |
| 201401413 | University of Dundee | policy/administration | Not upheld, recommendations | February 2015 |
| 201401463 | Glasgow Housing Association | policy/administration | Not upheld, no recommendations | February 2015 |
| 201401547 | East Dunbartonshire Council | landlord registration | Not upheld, no recommendations | February 2015 |
| 201401586 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, no recommendations | February 2015 |
| 201401599 | A Dentist in the Highland NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201401639 | Lothian NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | February 2015 |
| 201401683 | Port of Leith Housing Association Ltd | right to buy | Upheld, recommendations | February 2015 |