Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304163 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2014 |
| 201304268 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | July 2014 |
| 201304370 | The City of Edinburgh Council | communication staff attitude and confidentiality | Some upheld, recommendations | July 2014 |
| 201304438 | Business Stream | policy/administration | Not upheld, no recommendations | July 2014 |
| 201304471 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2014 |
| 201304528 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | July 2014 |
| 201304679 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | July 2014 |
| 201304802 | The City of Edinburgh Council | policy/administration | Not upheld, no recommendations | July 2014 |
| 201304876 | Angus Council | complaints handling | Upheld, recommendations | July 2014 |
| 201305064 | Tayside NHS Board | clinical treatment / diagnosis | July 2014 |