Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300837 | Business Stream | incorrect billing | Not upheld, no recommendations | June 2014 |
| 201300924 | East Renfrewshire Council | traffic regulation and management | Not upheld, no recommendations | June 2014 |
| 201300937 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |
| 201300967 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | June 2014 |
| 201301000 | Perth and Kinross Council | handling of application (complaints by opponents) | Some upheld, no recommendations | June 2014 |
| 201301042 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |
| 201301394 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2014 |
| 201301507 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |
| 201301788 | East Dunbartonshire Council | complaints handling | Some upheld, recommendations | June 2014 |
| 201301868 | Clackmannanshire Council | homeless person issues | Not upheld, action taken by body to remedy, no recommendations | June 2014 |