Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201302051 | Commissioner for Ethical Standards in Public Life in Scotland | complaints handling | Some upheld, recommendations | June 2014 |
| 201302099 | South Lanarkshire Council | policy/administration | Upheld, recommendations | June 2014 |
| 201302154 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2014 |
| 201302236 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2014 |
| 201302337 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |
| 201302400 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2014 |
| 201302402 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |
| 201302417 | Trust Housing Association Ltd | communication, staff attitude, dignity, confidentiality | Not upheld, recommendations | June 2014 |
| 201302717 | Business Stream | incorrect billing | Some upheld, recommendations | June 2014 |
| 201302772 | Business Stream | incorrect billing | Not upheld, recommendations | June 2014 |