Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102475 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2012 |
| 201102523 | Tayside NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | September 2012 |
| 201102588 | West Lothian Council | building warrants: certificates of completion/habitation | Not upheld, no recommendations | September 2012 |
| 201102605 | Greater Glasgow and Clyde NHS Board | nurses / nursing care | Not upheld, action taken by body to remedy, no recommendations | September 2012 |
| 201102824 | Fyne Homes | terminations | Not upheld, no recommendations | September 2012 |
| 201102859 | North Lanarkshire Council | complaints handling | Some upheld, recommendations | September 2012 |
| 201102909 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2012 |
| 201103035 | East Dunbartonshire Council | policy/administration | Some upheld, recommendations | September 2012 |
| 201103075 | West Lothian Council | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, no recommendations | September 2012 |
| 201103118 | Scottish Prison Service | personal property | Upheld, recommendations | September 2012 |