Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202304835 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2025 |
| 202304888 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2025 |
| 202306662 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2025 |
| 202309586 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | May 2025 |
| 202311002 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2025 |
| 202311694 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, no recommendations | May 2025 |
| 202403907 | Falkirk Council | Applications / allocations / transfers / exchanges / appeals | Upheld, recommendations | May 2025 |
| 202408340 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | Lists (incl difficulty registering and removal from lists) | Upheld, recommendations | May 2025 |
| 202112069 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | April 2025 |
| 202204012 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | April 2025 |