Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202304367 | Lothian NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | December 2024 |
| 202308058 | Fife NHS Board | Complaints handling | Upheld, recommendations | December 2024 |
| 202107450 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | November 2024 |
| 202203333 | East Renfrewshire Health and Social Care Partnership | Hotel services - food / laundry etc | Some upheld, recommendations | November 2024 |
| 202205577 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | November 2024 |
| 202206015 | Fife Council | Noise pollution | Some upheld, recommendations | November 2024 |
| 202208872 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | November 2024 |
| 202209886 | Aberdeen City Council | Primary School | Upheld, recommendations | November 2024 |
| 202210928 | Glasgow City Health and Social Care Partnership | Complaints handling | Upheld, recommendations | November 2024 |
| 202300714 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | November 2024 |