Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202405538 | Edinburgh Health and Social Care Partnership | Clinical treatment / diagnosis | Upheld, recommendations | April 2025 |
| 202207008 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | March 2025 |
| 202209336 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Admission / discharge / transfer procedures | Some upheld, recommendations | March 2025 |
| 202210585 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2025 |
| 202300133 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2025 |
| 202302639 | A Medical Practice in the Fife NHS Board area | Clinical treatment / diagnosis | Some upheld, recommendations | March 2025 |
| 202303295 | Scottish Prison Service | Personal property | Upheld, recommendations | March 2025 |
| 202303631 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2025 |
| 202304148 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | March 2025 |
| 202304348 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2025 |