Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202208872 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | November 2024 |
| 202209886 | Aberdeen City Council | Primary School | Upheld, recommendations | November 2024 |
| 202210928 | Glasgow City Health and Social Care Partnership | Complaints handling | Upheld, recommendations | November 2024 |
| 202300714 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | November 2024 |
| 202301101 | Dumfries and Galloway NHS Board | Nurses / nursing care | Upheld, recommendations | November 2024 |
| 202301420 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | November 2024 |
| 202301503 | Argyll and Bute Health and Social Care Partnership | Child services and family support | Upheld, recommendations | November 2024 |
| 202301629 | Fife NHS Board | Nurses / nursing care | Upheld, recommendations | November 2024 |
| 202301731 | Forth Valley NHS Board | Nurses / nursing care | Some upheld, recommendations | November 2024 |
| 202302196 | Orkney NHS Board | Continuing care | Some upheld, recommendations | November 2024 |