Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202209504 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | August 2024 |
| 202210537 | Renfrewshire Council | Handling of application (complaints by opponents) | Upheld, recommendations | August 2024 |
| 202301380 | The City of Edinburgh Council | Adoption / Fostering | Some upheld, recommendations | August 2024 |
| 202303636 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | August 2024 |
| 202303701 | West Lothian Council | Applications / allocations / transfers / exchanges | Upheld, recommendations | August 2024 |
| 202307220 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | August 2024 |
| 202106315 | Western Isles NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2024 |
| 202106577 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | July 2024 |
| 202108359 | West Lothian Council | Kinship care | Upheld, recommendations | July 2024 |
| 202201723 | Highland NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | July 2024 |