Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202108765 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | June 2024 |
| 202201541 | South Ayrshire Council | Adoption / Fostering | Some upheld, recommendations | June 2024 |
| 202201594 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Some upheld, recommendations | June 2024 |
| 202206587 | A Medical Pratice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | June 2024 |
| 202207983 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2024 |
| 202207990 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | June 2024 |
| 202210917 | The City of Edinburgh Council | Child protection | Upheld, recommendations | June 2024 |
| 202301048 | East Ayrshire Health and Social Care Partnership | Clinical treatment / Diagnosis | Upheld, recommendations | June 2024 |
| 202106200 | North Lanarkshire Council | Kinship care | Resolved, no recommendations | May 2024 |
| 202108871 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2024 |