Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202102676 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | April 2023 |
| 202103830 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | April 2023 |
| 202107843 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | April 2023 |
| 202110925 | A Medical Practice in the Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, no recommendations | April 2023 |
| 202111275 | Highland NHS Board | Communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | April 2023 |
| 202202672 | A Medical Practice in the Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | April 2023 |
| 201810361 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | March 2023 |
| 201900901 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2023 |
| 201900986 | Falkirk Council | Child services and family support | Upheld, recommendations | March 2023 |
| 201911193 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2023 |