Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202007741 | North Ayrshire Council | Neighbour disputes and anti-social behaviour | Not upheld, no recommendations | March 2023 |
| 202101009 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2023 |
| 202101331 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2023 |
| 202101632 | Business Stream | Incorrect billing | Resolved, no recommendations | March 2023 |
| 202101722 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2023 |
| 202102608 | A Medical Practice in the Fife NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | March 2023 |
| 202105110 | Grampian NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2023 |
| 202106072 | A Medical Practice in the Grampian NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | March 2023 |
| 202106164 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Resolved, no recommendations | March 2023 |
| 202106540 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2023 |