Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201901131 | Water Plus Select Ltd | Complaints handling | Resolved, no recommendations | October 2022 |
| 201904027 | East Dunbartonshire Council | Policy / administration | Some upheld, recommendations | October 2022 |
| 201909298 | Dumfries and Galloway NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | October 2022 |
| 202000443 | Fife Council | Child services and family support | Upheld, recommendations | October 2022 |
| 202001408 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | October 2022 |
| 202002811 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2022 |
| 202002975 | East Dunbartonshire Council | Policy / administration | Upheld, recommendations | October 2022 |
| 202003428 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2022 |
| 202003481 | Scottish Borders Council | Assessments / self-directed support | Some upheld, recommendations | October 2022 |
| 202003881 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | October 2022 |