| 201004681           | 
                                                                                        Audit Scotland           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2011           | 
              
          
                                                                                        | 201004696           | 
                                                                                        Western Isles NHS Board           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2011           | 
              
          
                                                                                        | 201004712           | 
                                                                                        Highland NHS Board           | 
                                                                                        appointments; admissions (delay, cancellation, waiting lists)           | 
                                                                                        Upheld, recommendations           | 
                                                                                        October 2011           | 
              
          
                                                                                        | 201004794           | 
                                                                                        Tayside NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        October 2011           | 
              
          
                                                                                        | 201004885           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2011           | 
              
          
                                                                                        | 201004887           | 
                                                                                        West Lothian Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2011           | 
              
          
                                                                                        | 201004898           | 
                                                                                        Ardenglen Housing Association Ltd           | 
                                                                                        repairs and maintenance of housing stock (incl dampness and infestations)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2011           | 
              
          
                                                                                        | 201004953           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        October 2011           | 
              
          
                                                                                        | 201004962           | 
                                                                                        Aberdeenshire Council           | 
                                                                                        primary school           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2011           | 
              
          
                                                                                        | 201005068           | 
                                                                                        Scottish Prison Service           | 
                                                                                        downgrading           | 
                                                                                        Some upheld, action taken by body to remedy, no recommendations           | 
                                                                                        October 2011           |