Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201004419 | Scottish Prison Service | security; control and progression; substance testing | Not upheld, no recommendations | June 2011 |
| 201004451 | Greater Glasgow and Clyde NHS Board | policy/administration; waiting lists; appointments | Resolved, action taken by body to remedy | June 2011 |
| 201004486 | Scottish Prison Service | policy/administration; access to information | Upheld, recommendations | June 2011 |
| 201004487 | Scottish Prison Service | access to behaviour related programmes | Not upheld, no recommendations | June 2011 |
| 201004601 | North Lanarkshire Council | planning; delay | Upheld, action taken by body to remedy, no recommendations | June 2011 |
| 201004604 | The City of Edinburgh Council | noise pollution | Not upheld, no recommendations | June 2011 |
| 201004624 | Scottish Prison Service | orderly room hearing | Upheld, action taken by body to remedy, no recommendations | June 2011 |
| 201004643 | Grampian NHS Board | lost property claim | Resolved, action taken by body to remedy | June 2011 |
| 201004809 | Scottish Prison Service | education; classes | Upheld, action taken by body to remedy, no recommendations | June 2011 |
| 201004870 | Scottish Prison Service | communication and records, transfer | Not upheld, no recommendations | June 2011 |