Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201808182 | A Medical Practice in the Orkney NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2020 |
| 201808821 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2020 |
| 201809055 | Glasgow City Health and Social Care Partnership | care in the community | Not upheld, no recommendations | October 2020 |
| 201810045 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2020 |
| 201810303 | University of Dundee | special needs - assessment and provision | Some upheld, recommendations | October 2020 |
| 201810560 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | October 2020 |
| 201810858 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2020 |
| 201901145 | Business Stream | incorrect billing | Upheld, recommendations | October 2020 |
| 201901364 | Fife NHS Board | complaints handling | Upheld, recommendations | October 2020 |
| 201901919 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | October 2020 |