Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700911 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2018 |
| 201701043 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2018 |
| 201701048 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | July 2018 |
| 201701060 | Scottish Prison Service | complaints handling | Upheld, recommendations | July 2018 |
| 201701325 | South Lanarkshire Council | policy / administration | Upheld, recommendations | July 2018 |
| 201701410 | Dumfries and Galloway Council | policy / administration | Not upheld, recommendations | July 2018 |
| 201701462 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2018 |
| 201701591 | Scottish Ambulance Service | clinical treatment / diagnosis | Upheld, recommendations | July 2018 |
| 201701595 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2018 |
| 201701656 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2018 |