Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201701956 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 |
| 201702042 | Scottish Environment Protection Agency | handling of application | Some upheld, recommendations | May 2018 |
| 201702071 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201702191 | A Health Board | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201702241 | Glasgow Housing Association | neighbour disputes and anti-social behaviour | Some upheld, no recommendations | May 2018 |
| 201702451 | Glasgow City Council | parks / outdoor centres and facilities | Not upheld, no recommendations | May 2018 |
| 201702530 | Western Isles NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 |
| 201702685 | Scottish Ambulance Service | admission / discharge / transfer procedures | Upheld, recommendations | May 2018 |
| 201702799 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 |
| 201702843 | Renfrewshire Council | policy / administration | Some upheld, recommendations | May 2018 |