Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201705277 | Lanarkshire NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | May 2018 |
| 201705356 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201705605 | Lothian NHS Board - Acute Division | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | May 2018 |
| 201705806 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Some upheld, no recommendations | May 2018 |
| 201705963 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201706382 | A Medical Practice in the Borders NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201706469 | Borders NHS Board | policy / administration | Not upheld, no recommendations | May 2018 |
| 201706553 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201706920 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201707096 | A Medical Practice in the Grampian NHS Board area | lists (incl difficulty registerting and removal from lists) | Upheld, recommendations | May 2018 |