Phone line closure

Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May. 

You can still submit a complaint via our online form. 

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201104656 Stirling Council policy/administration Some upheld, recommendations December 2013
201201479 Dumfries and Galloway Housing Partnership neighbour disputes and antisocial behaviour Some upheld, recommendations December 2013
201201563 Scottish Prison Service earnings Not upheld, no recommendations December 2013
201201727 Business Stream leakage Some upheld, recommendations December 2013
201201811 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2013
201201876 Greater Glasgow and Clyde NHS Board - Acute Services Division nurses / nursing care Some upheld, recommendations December 2013
201202395 Glasgow City Council repairs and maintenance Not upheld, no recommendations December 2013
201202397 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, recommendations December 2013
201202564 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2013
201202800 Business Stream charging method / calculation Upheld, recommendations December 2013