Phone line closure

Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May. 

You can still submit a complaint via our online form. 

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201003934 South Ayrshire Council Handling of application (complaints by opponents) Not upheld, no recommendations November 2011
201004185 The City of Edinburgh Council Statutory Notices No decision reached November 2011
201004240 Glen Oaks Housing Association Ltd Neighbour problems Some upheld, recommendations November 2011
201004839 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / Diagnosis Not upheld, no recommendations November 2011
201004972 University of Stirling Policy/administration Not upheld, no recommendations November 2011
201005071 Greater Glasgow and Clyde NHS Board Clinical treatment / Diagnosis Not upheld, no recommendations November 2011
201005152 The City of Edinburgh Council Policy/administration No decision reached November 2011
201005162 Greater Glasgow and Clyde NHS Board Clinical treatment / Diagnosis Some upheld, recommendations November 2011
201005281 Tayside NHS Board Policy/administration Not upheld, action taken by body to remedy, no recommendations November 2011
201005312 Grampian NHS Board Communication, staff attitude, dignity, confidentiality Not upheld, no recommendations November 2011