Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700036 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201700308 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201700499 | South Lanarkshire Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | October 2017 |
| 201700687 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201700753 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201700978 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | October 2017 |
| 201507495 | Queen Margaret University | academic appeal/exam results/degree classification | Not upheld, recommendations | September 2017 |
| 201507712 | Scottish Ambulance Service | admission / discharge / transfer procedures | Upheld, recommendations | September 2017 |
| 201507915 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | September 2017 |
| 201508866 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2017 |