Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201905697 Fife NHS Board clinical treatment / diagnosis Upheld, recommendations November 2020
201906476 A Medical Practice in the Lanarkshire NHS Board area policy / administration Not upheld, no recommendations November 2020
201906930 Golden Jubilee National Hospital clinical treatment / diagnosis Not upheld, no recommendations November 2020
201907395 A Medical Practice in the Highland NHS Board area clinical treatment / diagnosis Not upheld, no recommendations November 2020
201907859 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2020
201911284 A Medical Practice in the Fife NHS Board area clinical treatment / diagnosis Not upheld, no recommendations November 2020
201911530 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations November 2020
202000410 A Medical Practice in the Fife NHS Board area clinical treatment / diagnosis Not upheld, no recommendations November 2020
202000531 Greater Glasgow and Clyde NHS Board - Acute Services Division communication / staff attitude / dignity / confidentiality Upheld, recommendations November 2020
202001137 A Medical Practice in the Lanarkshire NHS Board area clinical treatment / diagnosis Upheld, recommendations November 2020