Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201903457 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Upheld, recommendations August 2020
201903853 Lothian NHS Board - Acute Division Clinical treatment / diagnosis Not upheld, no recommendations August 2020
201904255 Edinburgh College Providing Learning Support and Guidance (by curriculum staff) Some upheld, recommendations August 2020
201904498 Lanarkshire NHS Board Clinical treatment / diagnosis Not upheld, no recommendations August 2020
201904899 Tayside NHS Board Clinical treatment / diagnosis Some upheld, recommendations August 2020
201906037 Lothian NHS Board - Acute Division Clinical treatment / diagnosis Not upheld, no recommendations August 2020
201906775 Fife NHS Board Clinical treatment / diagnosis Not upheld, no recommendations August 2020
201908559 River Clyde Homes Homeless person issues Some upheld, recommendations August 2020
201909588 Highland NHS Board Clinical treatment / diagnosis Not upheld, no recommendations August 2020
201709020 Ayrshire and Arran NHS Board clinical treatment / diagnosis Upheld, recommendations July 2020