Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201806843 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201807010 | South Lanarkshire Health and Social Care Partnership | care in the community | Not upheld, no recommendations | June 2020 |
| 201807203 | Edinburgh Health and Social Care Partnership | continuing care | Not upheld, no recommendations | June 2020 |
| 201807257 | Aberdeen City Council | policy / administration | Upheld, recommendations | June 2020 |
| 201807322 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2020 |
| 201807404 | East Dunbartonshire Council | repairs and maintenance | Not upheld, no recommendations | June 2020 |
| 201807436 | Fife NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | June 2020 |
| 201807763 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | June 2020 |
| 201807779 | Dumfries and Galloway Council | policy / administration | Upheld, recommendations | June 2020 |
| 201807786 | East Dunbartonshire Council | special educational needs - assessment & provision | Not upheld, no recommendations | June 2020 |