Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201801062 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
| 201801232 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | March 2020 |
| 201801442 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | March 2020 |
| 201801873 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | March 2020 |
| 201802490 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2020 |
| 201802832 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
| 201802857 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2020 |
| 201802874 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | March 2020 |
| 201802987 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2020 |
| 201803008 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2020 |