Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201601989 | Glasgow City Council | noise pollution | Not upheld, no recommendations | September 2017 |
| 201602354 | Lothian NHS Board - Acute Division | nurses / nursing care | Some upheld, recommendations | September 2017 |
| 201602744 | East Lothian Council | improvements and renovation | Some upheld, recommendations | September 2017 |
| 201602843 | The Highland Council | policy/administration | Not upheld, no recommendations | September 2017 |
| 201603047 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201603129 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | September 2017 |
| 201603203 | University of Edinburgh | plagiarism and intellectual property | Not upheld, recommendations | September 2017 |
| 201603405 | Scottish Water | reinstatement | Some upheld, recommendations | September 2017 |
| 201603660 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2017 |
| 201603896 | Perth and Kinross Council | repairs and maintenance | Some upheld, recommendations | September 2017 |