Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201401586 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, no recommendations | February 2015 |
| 201401599 | A Dentist in the Highland NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201401639 | Lothian NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | February 2015 |
| 201401683 | Port of Leith Housing Association Ltd | right to buy | Upheld, recommendations | February 2015 |
| 201401821 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2015 |
| 201401837 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2015 |
| 201402028 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201402073 | The City of Edinburgh Council | statutory notices | Not upheld, no recommendations | February 2015 |
| 201402199 | The City of Edinburgh Council | noise pollution | Not upheld, no recommendations | February 2015 |
| 201402304 | Lanarkshire NHS Board | policy / administration | Upheld, recommendations | February 2015 |