Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201303870 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | January 2015 |
| 201303935 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, recommendations | January 2015 |
| 201303973 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2015 |
| 201304003 | New College Lanarkshire | complaints handling | Some upheld, recommendations | January 2015 |
| 201304174 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2015 |
| 201304276 | Aberdeen City Council | complaints handling (including appeals procedures) | Not upheld, no recommendations | January 2015 |
| 201304322 | Perth and Kinross Council | policy/administration | Not upheld, no recommendations | January 2015 |
| 201304417 | University of Strathclyde | academic appeal/exam results/degree classification | Not upheld, no recommendations | January 2015 |
| 201304445 | South Lanarkshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2015 |
| 201304698 | Dumfries and Galloway Council | caravan sites | Some upheld, recommendations | January 2015 |