Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201400711 | Crown Office and Procurator Fiscal Service | policy/administration | Not upheld, no recommendations | January 2015 |
| 201400778 | Forth Valley NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | January 2015 |
| 201400922 | Orkney NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2015 |
| 201401055 | Angus Housing Association Ltd | improvements and renovation | Not upheld, no recommendations | January 2015 |
| 201401077 | The City of Edinburgh Council | civic amenity/waste | Not upheld, no recommendations | January 2015 |
| 201401102 | East Lothian Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2015 |
| 201401159 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | January 2015 |
| 201401187 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2015 |
| 201401236 | Glasgow City Council | council tax | Some upheld, recommendations | January 2015 |
| 201401305 | A Dentist in the Lothian NHS Board area | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | January 2015 |