| 201205278 | Business Stream | policy/administration | Some upheld, recommendations | February 2014 | 
          
                                                                                        | 201205286 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2014 | 
          
                                                                                        | 201205324 | Business Stream | leakage | Not upheld, no recommendations | February 2014 | 
          
                                                                                        | 201205327 | Dumfries and Galloway NHS Board | complaints handling | Some upheld, recommendations | February 2014 | 
          
                                                                                        | 201205328 | A Housing Association | neighbour disputes and anti-social behaviour | Some upheld, recommendations | February 2014 | 
          
                                                                                        | 201300085 | A College | admissions | Upheld, recommendations | February 2014 | 
          
                                                                                        | 201300224 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | February 2014 | 
          
                                                                                        | 201300298 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2014 | 
          
                                                                                        | 201300402 | Loreburn Housing Association Ltd | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | February 2014 | 
          
                                                                                        | 201300409 | Ayrshire and Arran NHS Board | communication, staff attitude, dignity, confidentiality | Upheld, recommendations | February 2014 |