| 201301143 | Ayrshire and Arran NHS Board | nurses / nursing care | Some upheld, recommendations | January 2014 | 
          
                                                                                        | 201301375 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2014 | 
          
                                                                                        | 201301434 | Glasgow City Council | local housing allowance and council tax benefit | Not upheld, no recommendations | January 2014 | 
          
                                                                                        | 201301617 | The City of Edinburgh Council | statutory notices | Not upheld, no recommendations | January 2014 | 
          
                                                                                        | 201301678 | A Council | secondary school | Upheld, recommendations | January 2014 | 
          
                                                                                        | 201301690 | University of Glasgow | student discipline | Not upheld, no recommendations | January 2014 | 
          
                                                                                        | 201301746 | West Lothian Council | claims for damage, injury, loss | Not upheld, recommendations | January 2014 | 
          
                                                                                        | 201301787 | Castlehill Housing Association Ltd | communication staff attitude dignity and confidentiality | Some upheld, no recommendations | January 2014 | 
          
                                                                                        | 201301873 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2014 | 
          
                                                                                        | 201301919 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | January 2014 |