Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204517 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | July 2013 |
| 201204738 | Castle Rock Edinvar Housing Association | applications, allocations, transfers and exchanges | Some upheld, no recommendations | July 2013 |
| 201204755 | Business Stream | policy/administration | Not upheld, no recommendations | July 2013 |
| 201204767 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | July 2013 |
| 201204783 | A Housing Association | communication staff attitude dignity and confidentiality | Some upheld, recommendations | July 2013 |
| 201204872 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | July 2013 |
| 201204913 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2013 |
| 201204914 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2013 |
| 201204986 | Scottish Prison Service | other | Not upheld, no recommendations | July 2013 |
| 201205160 | University of Strathclyde | academic appeal/exam results/degree classification | Not upheld, no recommendations | July 2013 |