Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201901235 | Fife Council | primary school | Some upheld, recommendations | July 2020 |
| 201901389 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2020 |
| 201901394 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201901723 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201901753 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201901903 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | July 2020 |
| 201902022 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | July 2020 |
| 201902128 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201902178 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2020 |
| 201902211 | Dundee Health and Social Care Partnership | continuing care | Not upheld, no recommendations | July 2020 |